COOKIES

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

• Make our website work as you’d expect
• Improve the speed/security of the site
• Continuously improve our website for you
• Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass data to advertising networks

You can learn more about all the cookies we use below

GRANTING US PERMISSION TO USE COOKIES

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

OUR OWN COOKIES

We use cookies to make our website work

There is no way to prevent these cookies being set other than to not use our site.

VISITOR STATISTICS COOKIES

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g., Mac or Windows which helps to identify when our site isn’t working as it should for specific devices, how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so-called analytics programs also tell us if how people reached this site (e.g., from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend. We use: Google Analytics

TURNING COOKIES OFF

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that your concerns around cookies relate to so called “spyware”.  Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

Quick Start Claims Limited takes your information privacy and how it is used very seriously, and we will only use your personal information in accordance with the current data protection law in the UK and this Privacy Policy. The following describes our Privacy Policy.

This Privacy Policy only applies to personal information we hold about individuals. It does not apply to information we hold about companies and other organisations.

Quick Start Claims Limited is a limited company based in England and Wales. Registered number13200354. Registered Office 55 Princes Gate, London, England, SW7 2PN

Quick Start Claims Limited is authorised and regulated by the Financial Conduct Authority Registration Number:957088

Under the EU’s General Data Protection Regulation (‘GDPR’): Personal Data is defined as ‘any information relating to an identified or identifiable natural person (‘data subject’); by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person’.

A Data Controller is the individual or legal person who controls and is responsible to keep and use personal data in paper or electronic files. We are the data controller as defined by relevant data protection laws and regulation.

The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever personal data is to be processed:

1. Consent: you have given Quick Start Claims Limited clear consent for your personal data to be processed for a specific purpose.
2. Contract: the processing is necessary for a contract you have with Quick Start Claims Limited, or Quick Start Claims Limited has asked you to take specific steps before entering into a contract.
3. Legal obligation: the processing is necessary for Quick Start Claims Limited to comply with the law (not including contractual obligations).
4. Vital interests: the processing is necessary to protect someone’s life.
5. Public task: the processing is necessary for Quick Start Claims Limited to perform a task that is in the public interest or for its official functions, and the task or function has a clear basis in law.
6. Legitimate interests: the processing is necessary for Quick Start Claims Limited’s legitimate interests, or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data that overrides those legitimate interests.

• The right of access. The right to rectification.
• The right to erasure or right to be forgotten.
• The right to restriction of processing.
• The right to be informed.
• The right to data portability.
• The right to object.
• The right not to be subject to a decision based solely on automated processing.

Information is stored by Quick Start Claims Limited on computers located in the UK. Quick Start Claims Limited has security protocols and policies in place to manage and record your data privacy and preferences correctly, and to ensure that your data is stored securely to protect against its loss, misuse and alteration.

Quick Start Claims Limited will collect information about you to process your application, to email you about other products and services we think may be of interest to you. In addition, if you agree, we shall pass on your personal information to our partners to offer you products or services that we feel may be of interest to you in exchange for a fee.

• Regulated claims management companies  and law firms for potential investigation and processing of claims
• Other Financial services firms

Quick Start Claims Limited will send you information about products and services of ours and other companies which may be of interest to you. If you have consented to receive marketing, you may opt out later. You have a right to at any time to stop us from contacting you for marketing purposes or giving your information to other partners. If you no longer wish to be contacted, please email info@quickstartclaims.com to opt out.

Quick Start Claims Limited may also share your personal data requires with the following third parties and these parties agree to process this information based on our instructions and requirements consistent with this privacy notice and GDPR.

• Organisations undertaking reviews of the accuracy and completeness of our information
• Organisation undertaking verification services
• Authorised financial institutions, such as banks, credit unions and building societies, providing account details as a mechanism for providing payments or receipt of payment
• The relevant business entity against whom you are making a claim, their respective professional advisors, the financial services compensation scheme and/or the Financial Ombudsman Service as Is required for the purposes of performing our duties
• Firms that provide technical, marketing and analytical services to aid Quick Start Claims Limited which may Include but are not limited to Facebook, Instagram, LinkedIn, Google, Bing and Google Analytics

We will process personal data during the duration of any contract and will continue to store only the personal data needed for at least one year after the contract has expired to meet any legal obligations. After six years any personal data not needed will be deleted.

We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration. This statistical data about our users browsing actions and patterns does not identify any individuals.

This information may help us to improve our site and to deliver a better and more personalised service.

If you wish to make a compliant about how your personal data is being processed by Quick Start Claims Limited, you can write to us at our registered address given above or contact us by email or telephone.

If you are not satisfied with our response to any complaint, or if you believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (“ICO”) at the following address:

Information Commissioner’s Office,
Wycliffe House,
Water Lane, Wilmslow,
Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: https://www.ico.org.uk/